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Assistant Pets and Aquatics Manager - Full Time - Badshot Lea

Badshot Lea, Badshot Lea Road, Farnham, Surrey, United Kingdom Req #93
20 June 2022
Squire’s is a family-owned group of 16 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it.

We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. 

  

We want our staff to enjoy working with us in a friendly, energetic customer focused environment.

We are pleased to announce this new position. 

  
Your primary responsibility will be to provide a management support to the Pet's & Aquatics Department.


Working closely with the Garden Centre Manager to help the department to succeed. 

  

Rota:
Mon, Tues, Thurs, Fri 9am to 6pm
Alt Weekends - Sat 9am to 6pm, Sun 9am to 5.30pm. 


Main duties and responsibilities:
 

  • Maintain good control over stock levels, including accurate ordering and stock clearance where necessary
  • Co-operate fully with line management and product managers
  • Take responsibility for the whole in the absence of the manager
  • Purchasing within the company product range within company guidelines 
  • Feed back on current and new products to optimise range and stock availability
  • Maintain good control over stock levels, including accurate ordering and stock clearance where necessary
  • Close liaison with relevant Product Manager to ensure the optimum range and stock availability
  • Use initiative to increase sales in their Department
  • Sales opportunities are generated through interaction with customers
  • Standards of appearance are monitored and maintained
  • Organises and allocates team and individual tasks, in line with customer service needs
  • Queries and complaints handled with courtesy by all team members, and referred where necessary to the Manager and product Manage

 

To be successful in this role, we are looking for people:

  • Excellent computer skills
  • Customer service skills
  • People management experience
  • Previous experience in similar environment essential


Rewards & Benefits:

We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being ‘nothing is too much trouble for our customers’. In turn we will provide an extensive benefit package, please see below. 

  • Employee Discount – 50% in Restaurants and 10% in Garden Centre on joining, increasing to 20% after 3 months service, 25% after 2 years’ service and 30% after 5 years’ service.
  • Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 week after 2 years’ service and 6.6 weeks after 5 years’ service.
  • Bonus - We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year.  (first year is dependent on start date)  Pension – We are all aware of how important it is to save for our retirement. We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested. Attendance: Our employees with 100% attendance in a financial year, are rewarded with Squire’s gift vouchers.  
  • Made A Difference Scheme (M.A.D) - A reward scheme for team members who make a difference to our business through; outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business. There is a monthly winner and a ‘team member of the year’. All winners select a gift to receive. 
  • Learning & Development - You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need. 
  • Free parking – available to all employees in the designated parking areas on our site.

Other details

  • Pay Type Salary
Location on Google Maps
  • Badshot Lea, Badshot Lea Road, Farnham, Surrey, United Kingdom