IT Analyst, 1st Level Support
76297 Stutensee, Germany
Req #185
Thursday, May 5, 2022
NDT Global is the leading provider of ultra-high-tech diagnostic
inspection solutions, advanced data analysis and integrity assessment services
for ensuring the safety and longevity of energy-sector infrastructure assets.
Recognized as the forerunner in ultrasonic inspection technologies comprising
Pulse Echo, Pitch-and-Catch and Phased Array, as well as Acoustic Resonance (ART
Scan) methodologies, the company also deploys a range of non-ultrasonic
technologies, such as Inertial Measurement Units, with more under development.
NDT Global strategically applies its inspection technologies to detect,
diagnose and model various types of threat—circumferential or axial cracks,
metal loss, geometry, mapping, and more—across diverse classes of assets. By
providing predictive, decision-ready insights driven by the world’s most
accurate data, NDT Global enables the conditions for asset owners to optimize
infrastructure health and drive operational efficiencies while reducing risk
and minimizing their carbon footprint.
NDT Global is part of Previan, a fast-growing, innovative industrial technology group focused on advanced diagnostic technologies to monitor the world’s infrastructure health. The Group serves asset owners, large engineering firms, and service companies globally in markets such as Aerospace, Civil Infrastructures, Energy, Mining, Power Generation, and Rail. Previan believes that advancing science and technology via sensors, hardware, robotics, and software makes the world more productive and safer for people, business and nature. The company employs over 1,300 people throughout 28 offices worldwide and serves clients in more than 110 countries
NDT Global is part of Previan, a fast-growing, innovative industrial technology group focused on advanced diagnostic technologies to monitor the world’s infrastructure health. The Group serves asset owners, large engineering firms, and service companies globally in markets such as Aerospace, Civil Infrastructures, Energy, Mining, Power Generation, and Rail. Previan believes that advancing science and technology via sensors, hardware, robotics, and software makes the world more productive and safer for people, business and nature. The company employs over 1,300 people throughout 28 offices worldwide and serves clients in more than 110 countries
1st Level Support
Responsibilities
- Responsible for Tier-1 and 2 level of technical support in a global IT support team, ensuring timely and accurate completion
- Installation, configuration, and maintenance of Windows clients (notebooks and PCs, VM's), smartphones, multifunctional devices and network printers
- Assists in the testing, evaluation, and installation of patches, upgrades and enhancements to the systems/desktop computing environment
- Administration of AD/AAD user accounts, groups and mailboxes
- Assists in the management of the stock and inventory of equipment, software and hardware
- Takeover of IT infrastructure subprojects
- Participates and presents IT related topics in internal local meetings
Requirements
- Completed technical training (e.g. IT specialist (m/f/d) for system integration or comparable)
- Professional experience in IT support
- Good experience working in the IT field with hardware and software is required
- Good knowledge of MS Office products, on-prem and Microsoft 365
- An Active Directory and Windows Server certification is preferred
- Experience in one or more of the areas: AAD/AD, Exchange, MS Intune, VMware or Backup preferred
- Must be proficient in spoken and written English and German
Benefits
- Great long-term career prospects and development opportunities
- Challenging tasks in innovative and diverse teams
- Attractive compensation system
- Flexible working environment
Other details
- Job Family NDT-G - SUPPORT - IT
- Pay Type Salary
- 76297 Stutensee, Germany